NEW PATIENT INFORMATION
Please set up an account on the Jane app (if you do not already have one): https://susannahparkedo.janeapp.com/
In your Jane account, please fill out the Intake form with demographic information and medical details. It will then prompt you to sign the consent forms. You cannot be seen by Dr. Parke without completing the intake, consent forms and having a credit card on file.
To obtain any outside records, we will need you to sign a medical release form online or at the office.
If there are questions or concerns, please discuss them with us before your appointment. Thank you!
PRIVACY & HIPAA
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We take your privacy seriously and work hard to make sure none of your private information is shared with the wrong people. Please review the Privacy Practice Notice. This is a standard document among medical offices that states what we can and cannot do with your information.
Preparing for your visit
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Please arrive 10 minutes prior to your appointment. This will allow time for you to get changed and get settled.
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Please wear comfortable clothing to every visit. T-shirts and shorts or sweatpants work well. Tight or thick clothes (i.e. spandex, yoga pants) can impede effective treatment. Please wear or bring socks. We have two large bathrooms near the suite available if you need to change before your appointment.
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Bring any old imaging, copies of labs or relevant paperwork. We can make and keep copies in our system for future reference by Dr. Parke.
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Payment for each visit will be processed at the end of the visit. To avoid cutting into treatment time, we ask that you put a credit card on file before your first appointment. This can be done in Jane app or our office assistant can help you do that before you come.
CANCELLATION & NO-SHOW POLICY
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Your treatment session is important to us and we reserve your appointment time for you alone. A late cancellation or missed visit leaves a large hole in the schedule and deprives other patients of opportunities for care. We also have families and responsibilities and understand these things happen. Nevertheless, we require 48 business hours notice for any cancellations or changes to your appointment. (For instance, for changes to a 10:00am Monday appointment, we would require notice by 10:00am Thursday.) Patients who provide less than 2 business day notice, or miss their appointment, will be charged a cancellation fee of 50% of the charge for the visit (based off of $340/hr).
If you are cancelling your appointment within 48 business hours because you are very sick or responsible for someone who is very sick, you may be subject to a smaller fee.
We don't enjoy charging fees, but we have to bill them to keep our small office afloat given high overhead costs. You may be able to change your visit to a telemedicine visit to avoid this fee.
Patients with repeat cancellations without rescheduling may be discharged from the practice.
If you are not comfortable with these policies, please reconsider scheduling an appointment. We thank you for your understanding.
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Masks are optional in the office. If you prefer to wear a mask during your visit and would like us to as well, please let us know. Dr. Parke washes her hands before every patient and disinfects the treatment table. We have hand sanitizer available for everyone's use.
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If you have Covid or the Flu, or have been recently exposed to someone who has it, please stay home, call to notify us and we will reschedule you.
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We have Molekule air purifiers both rooms.